Privacy Policy

1. Information We Collect

We may collect the following types of information:
1.1 Personal Information:

Name, address, phone number and email address when you contact us or place an order.

1.2 Order Information:

• Details about the products or services you inquire about or purchase, including delivery addresses.

1.3 Website Usage Information:

• Non-personal data such as IP address, browser type and website navigation behavior collected through cookies or analytics tools.

2. How We Use Your Information

We use your information for the following purposes:
2.1 Order Processing:

• To respond to inquiries, process orders and arrange deliveries.

2.2 Customer Support:

• To assist you with product information, warranty claims or after-sales support.

2.3 Communication:

• To send updates about your order, respond to your questions or notify you about important information regarding our services.

2.4 Improvement of Services:

• To analyse customer feedback and website usage to improve our products and services.

3. Sharing Your Information

3.1 We do not sell or rent your personal information to third parties.
3.2 We may share your information with:

• Delivery companies to fulfill your orders.
• Manufacturers or suppliers to process warranties or resolve product-related issues.
• Legal authorities, if required by law or in response to legal requests.

4. Data Protection

4.1 We take appropriate technical and organisational measures to protect your data from unauthorised access, loss or misuse.
4.2 Personal data is stored securely and accessed only by authorised personnel.

5. Cookies and Website Tracking

5.1 Our website uses cookies to enhance your browsing experience and analyse site traffic.
5.2 Cookies are small files stored on your device that help us understand how users interact with our site.
5.3 You can disable cookies through your browser settings, but this may affect website functionality.

6. Your Rights

You have the right to:
6.1 Access the personal data we hold about you.
6.2 Request corrections to any inaccurate or incomplete information.
6.3 Request the deletion of your personal data, subject to legal and business requirements.
6.4 Object to the use of your data for specific purposes, such as marketing.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.